Ansel @ Alamo: Accountability in Action

Michael Pemberton is president of UNIQUE Paving Materials. UNIQUE employs 40+ people and has been adding value to our economy since I was a one-year-old. That’s 55 years!

Like others who carry his title, Mike has spent a night or two worrying about the success or failure of the organization. He knows that if UNIQUE goes under, not only would it be a disservice to its paying customers, but more than 40 people would be unable to feed their kids, pay their bills, and build their life savings.

So when a guy like Mike sends us a story about serving customers that’s meaningful to him, we think it can be meaningful to all. Enjoy!

5 CommentsCustomer Service, Personal Accountability